Shopping with LoveJoy
Fine Estate Jewelry is as easy as stepping from jewelry case to
jewelry case in a fine jewelry store. One difference
from your neighborhood jewelry store is that we are an estate jewelry
store, and consequently we normally have only one of each item
offered. This means that when you shop with LoveJoy, you are receiving
unique and cherished item. A second, obvious difference is that
our store is entirely located on the Internet. We are exclusively
on-line estate jewelry store.
A third difference is that our jewelry
is of exquisite quality. We do not carry or sell costume jewelry
or jewelry that is of poor quality.
When you decide to make a purchase, click
on the purchase button. You are taken immediately to either PayPal
or Tradenable Escrow to enter your shipping information and selecting
a payment option. At this time, we must use the address associated
with your credit card or bank account as the address to which we
You may use your credit card on the PayPal
or Tradenable Escrow Site. Our shopping cart will take you automatically
to one of these two sites. Both sites have been thoroughly evaluated
to ascertain their security systems. Both of these sites are highly
reliable and will protect your information You may enter your credit
card information directly using their very secure server.
You may pay by certified check or money order. If you are in
the United States, paying by personal check may delay your
days. We can only accept certified checks and money orders
denominated in US dollars
and drawn on US banks.
If we do not receive your payment within ten
days of your purchase, the item will be returned
to active inventory. Make your certified check
or money order payable to LoveJoy Jewelry for the
amount listed with each item plus $7.00 for shipping
and insurance. Send your check to LoveJoy Fine
Estate Jewelry, PO Box 148 Rockbridge Baths, VA 24473.
We normally ship USPS Priority Mail or
UPS insured. This may take 5-7 days for delivery. We can arrange
for overnight or 2nd Day Delivery if it is absolutely necessary.
The vast majority of our customers
are delighted with their jewelry purchases, however, should you
decide to return your purchase for any reason, we will cheerfully
issue you a full refund minus shipping charges, if all the following
conditions are met:
~ You must notify us by email within
24 hours of receipt of item(s).
~ Your return must be postmarked no
later than 3 days after notification of intent to return, using
the same or similar shipping method, insuring for full purchase
~ The item(s) must be returned in
the same original condition as received with no alterations or
A full refund/credit will be issued
within 7 days of receipt of the item.
Mail returns to:
c/o E Susan Kellogg
175 Unity Drive
Rockbridge Baths, VA 23373
We make every attempt to avoid errors in
pricing and product information. If a mistake is made, we reserve
the right to correct it, and we apologize for any inconvenience it
If you want to reach our customer service
department, you may: